Help Center

At Sex Doll Honey, we are a sex doll vendor committed to delivering realistic, life-size and authentic sex dolls to everyone around the world. Our services are bespoke and tailored to suit your individual sexual preferences. With Sex Doll Honey, you get to enjoy all of the following services;

·         24/7 customer support.

·         100% Money back guarantee.

·         Free shipping worldwide

·         100% Discrete Payment, Order Processing, and Packaging.

·         Transparent pricing system.

·         Privacy protection

·         No hidden charges

We have full authorization to export products globally. For more information, contact us here.

To clear your doubts, you should start by checking our independent reviews on our site here. If you are still in doubt, the fact that you are here on this page should give you maximum assurance that our products are authentic.

Scam vendors are more after your money than the quality of service they render to you. We have answered all commonly asked questions about our brand and other sex doll brands in-depth on this page. If all the questions on this page do not answer the burning question you have, you can still contact us to ask that question, no matter how weird it is. If we don't have the answer to your question, we check in with the manufacturer so we can get the right answer for you.

Well, everyone has their preferences; so, we provide both TPE and Silicone, depending on what you want. Different materials come with their unique feeling; thus, we do not rule out one for the other. We provide customizable options to cater to unique requests from our customers.

Presently, our services are strictly online, as we don't operate a brick-and-mortar shop. However, as we continue to expand, that part of our business may change too.

In our experience, some of the best declarations we've had are the ones where the customer says something along the lines of "I had a swell time with my doll, and I don't think I will be leaving the house to hook up with anyone else."

A fleshlight gives you a similar feeling to what a full human body experience will give you. Keep your imagination healthy, and you will hardly notice that you are having sex with a doll.

The built-in vagina and insert vagina both give you an out-of-this-world realism similar to that of a woman's vagina.

We guarantee the same feeling for the mouth and anus.

Giving you the most realistic experience is our goal, and this is evident in the ribbed areas that all the openings in our sex dolls have. These openings are designed to give you maximum pleasure, and the multiple "chambers" in the vagina are just similar to what you will find in a woman.

Even better, as part of our customizable options to serve you better, you can request to have a tongue added to the mouth to improve the oral experience.

This question is important, so we will take our time to give more details.

Which is better between FIXED VS INSERT VAGINA?

Sex dolls come with two different types of vagina 

For the built-in vagina, it comes like a real woman's vagina, all fixed, attached, and ready to go. However, the removable vagina is a sleeve-like tube or flesh-like that you can remove or attach to the doll. The doll's labia holds the tube in place.

So, many people ask which of these two options is better. Over time, we have observed that our customers prefer any options that give them the most realistic experience. They buy sex dolls to have sex and get as much real experience as possible to a woman. For that realistic feeling, the built-in vagina is the most chosen option for many people. However, for a more practical option that can be easily replaced and clean, the removable vagina is often recommended.

Standing foot option allows the sex doll to stand upright for intimacy, storage, or photography. To make our sex dolls stand straight, they come with three small metal bolt heads at the bottom of the foot. If you are buying this type of doll, make sure you do not leave your doll standing unsupervised, so it does not fall and get damaged.

Characteristics of TPE

1. TPE stands for Thermoplastic Elastomer. 
2. TPE is made from a mixture of plastic and rubber. It has a high level of flexibility and malleability.
3. TPE has a skin-feel and a jiggle feel that is soft to touch. You'll almost think it's the skin of a real woman.
4. TPE allows body-forming techniques and injection molding, which make some doll parts like the labia feel like that of a real woman.
5. TPE has a high level of elasticity, which makes it very durable.
6. TPE has excellent temperature regulation and conducts heat excellently.
7. TPE is an odorless material.
8. TPE's nature may feel look and feel good, but when it may be problematic for stains. You also need to be careful when sterilizing the dolls.

Characteristics of Silicone

1. Silicone is a high-quality and versatile material. It is predominantly used in cosmetic implants because of its shapeable form and life-like feel.
2. Silicone has been a widely used material in the product manufacturing and medical industry for decades.
3. Silicon is strong and can withstand heavyweight.
4. Silicone is easily sterilized, non-porous, and resistant to stain.
5. Its non-porous quality means it is smooth to touch and easy to clean.
6. Between TPE and Silicone, Silicone is the more expensive option. However, compared to TPE, it is less flexible and harder.
7. When used for a long time, silicone can tear or become brittle. Without proper care, fragile parts can tear easily.

Both Silicone and TPE both have similar characteristics, such as their hypoallergenic, heat retention, and customizability properties.

When placed side by side, customers mostly do not care about whichever of the two their sex dolls are made of. However, TPE dolls are cheaper and are more common; thus, they are more popular and more purchased by customers.

If you want your doll to last long and in the best condition, it is important that you store it properly. Below are some tips for best storage practices;

1. Do not store in direct sunlight as sunlight can damage and discolor your doll.
2. Make sure your doll is stored in a dry place at room temperature.
3. Keep your sex doll away from garages, bathrooms, and other areas that may harbor moisture.
4. Keep your doll away from stained or artificial materials and do not leave it around dark jeans or clothes and leather sofas for long periods.
5. Do not expose your doll to open flames.
6. Always leave your doll in its natural position when it's not in use. Leaving it in a difficult position for a long time can get the skin stretched or damaged.
7. Our storage recommendation for your doll is to leave it lying flat in a storage box or its original packaging box. Note that the storage box should be a sex doll storage box.
8. If your doll is large, make sure you follow the general rules when moving or handling it;

If you must bend your doll, make sure you bend it with its knees and hips.

The easiest way to move your doll is to hold it vertically. Our recommendation is to wrap your two arms around its waist like a "bearhug" when carrying it. Never carry your doll with its head or limbs.

Always hold your doll's body.

For hygiene reasons, customers cannot try out dolls before paying for them.

While we understand your eagerness to get down with your doll right away, we recommend that you take it for a bath first. Your doll may have some chemical residues on it, and while we try as much as possible to keep all our dolls clean before we send them out of the workshop, we still recommend the secondary precaution of giving it a thorough bath before anything.

You can check out our cleaning guide here.

Before we put our dolls on display on our website, we have done everything possible to make them look good. We have hired photographers, hairstylists, fashion stylists and makeup artists to work on these dolls like real-life models.

All of these is to ensure that the dolls look their best. So, if you have a way you would like your sex doll to look like, you can upgrade your doll by yourself. Read more on how to style your doll and the best product you can use to beautify your doll. It could be your way of having fun with it.

Yes! At Sex Doll Honey, what you see is what you get. All the dolls we put on display in our advertisement photos are the exact same dolls that our manufacturer has designed. From body shape to materials and molds, we deliver exactly what we promise.

The only thing you may get differently will be the outfit as our dolls are specially styled for shoots. However, if you want your doll to have the same outfit it had on before purchase, you can easily recreate the looks at home.

Before we ship your doll, we will send you images for approval. At this point, you get to see your doll in her full glory and have an idea of what to expect. This is the favorite part for our customers, even for us, we enjoy the process equally.

Each of our sex dolls is fitted with a strong metal skeleton. The skeleton is also made up of multiple fixed and movable joints to enable movement and flexibility. Your doll also comes fitted with bolts and nuts in the joint and limbs to keep her together. Some of these fixtures are noticeable, and you may notice traces of workmanship on your doll. These are normal and not in any way, signs of a defect.

When carrying your doll, always keep in mind to protect her skeleton. Lift either vertically by the waist in a hug or carry her like a bride. Do not drop your doll for any reason or get her to knock against hard surfaces or objects.

Although we have built our dolls in ways that they can support their own weight, however, we recommend that you support the weight of your doll when you are engaging in sex positions that may need weight support such as sex-from-behind. Prop your doll's torso with furniture or pillows.

Hardly do we get reports of damaged skeletons from our customers, but if you fall in the tiny percentage, we will go out of our way to connect you with a reputable plastic surgeon that might be able to help you out.

We send out your sex doll appropriately packaged in specially designed padding. Our manufacturers have been shipping out sex dolls to different countries for years, so you can be guaranteed that we know everything about this aspect of the business.

You should, however, be careful not to use a sharp object to cut the packaging box. We recommend using a small pair of scissors or a key to cut out the wrap.

AN IMPORTANT TIP: Before opening your sex doll box, it makes sense to take a photo or video. And after unpacking, take another photo or video. This will be useful if you have to lay claim to any warehouse damages.

Take this tip seriously as if your doll is damaged in any way and you need to replace it, we will request for evidence that the doll was shipped to you that way. Although this evidence is not for us, we will nonetheless need it so we can show our manufacturers and couriers proof that the doll was tampered with before it got to you and compensate you accordingly.

Your doll will come in a blanket. Take out the packaging gently and inside; you will find the head at the base of her feet. Remove the soft blanket carefully and roll the body on the floor. Then, stand the doll up by lifting by the waist or underarms.

NOTE: Your doll just went through a long journey; so, it makes sense to freshen her up first. Prepare a luxurious bath and get to know her before diving in.

First off, let us clarify that we sell small sex dolls, but we do not sell and will never sell sex dolls that may represent little children.

With that said, we understand why you may need a small sex doll or mini doll. Some of the reasons include ease of traveling with the doll, ease of storage, portability, ease of cleaning, and maneuverability or perhaps, you have a small body frame and would like to have a doll that matches your body build.

Our small sex dolls depict full-grown women and have mature body features; so, they should never be perceived or seen as children.

Selling or buying dolls that represent or resemble children in any way is illegal and is considered a criminal offense in many countries.

We do not take requests from anyone asking for child-like dolls or making any lewd or subtle comments about such dolls. Our staff will ask such a user to leave our site.

Our sex dolls comply with the laws of the country we operate in.

We build all our sex dolls with the utmost quality in mind, so we expect them to last for years if you take care of them properly. We have customers who have bought their sex dolls for more than six years and are happily still enjoying the company of their doll.

Yes, and this is the part everyone enjoys the most. Our customers get to design their dolls to their taste, and we also deliver dolls knowing fully well that they are exactly what the customer wants.

Below are some essential cleaning kit recommendations for cleaning TPE dolls;

1. Comb

2. Antibacterial or mild liquid soap.

3. Vaginal irrigator (comes with your doll)

4. Water

5. Microfiber soft cloth

6.  Chamois cloth or soft dry towel.

7. Powder (flour or corn starch). Talc is not recommended, as it may come with some health issues.

8.  Vaseline

9. Baby oil.

We do not rule out the possibility of sex dolls getting damaged or stained. If your doll gets damaged or stained, below are the things you should have in your repair kit.

1. TPE repair glue

2. TPE stain remover.

3.  Eyelash glue

4. Toothpick or any other tool that you can use to apply glue.

5.  Eyelash glue is different from TPE repair glue and cannot be used in place of each other.

First off, before you use your doll at all, it is imperative that you clean it. Once you start using your doll, we recommend that you clean it directly after each use. If you own a TPE doll, we advise that you oil it three to four times every year.

These steps are suitable for TPE dolls specifically;

-  Get an alcohol-free wet cloth or wipe to clean any leftover body fluid or lubricant. If applicable, make sure you remove the vaginal insert.

- Wash the vaginal insert in antibacterial warm soapy water and leave to air dry.

- Take off your doll's wig and clean it separately.

-  Place towels on your bed and lay your doll on it. Mix one part of antibacterial soap and five parts of clean, warm water and pour in a spray bottle. Spray the doll with the mixture and massage her body with your hands or wipe with a clean microfiber cloth or soft sponge. Clean your doll's body like you would a real person.

NOTE: You may be wondering why we haven't recommended taking your doll into the shower. The reason is simply because of the risk involved and how slippery your doll can get when wet. However, if you can stay careful and handle her properly, you can take her into the shower to clean up.

-   Reduce the amount of water that your doll's head gets exposed to. This is because water can get into the skeleton, and you need to prevent the metal components from rusting.

-   If you cannot control the parts where water gets into, you can use a plastic bag to cover the parts with metal.

-    Avoid spraying a high-pressure water hose inside your doll to keep water from getting into the skeleton.

-    Avoid using general cleaning products or abrasive soaps.

-    Avoid using wire brushes or hard sponges as they may damage your doll in different ways.

-    Never use an open fire or a radiator to dry your doll.

These cleaning tips are for TPE dolls specifically;

The openings on your doll are best cleaned by spraying a water irrigator into the opening and allowing the water to run out on its own. A shower-hose attachment also works fine if that's what you prefer but make sure the pressure is set to LOW.

You can also use a wet (soft) cloth soaked in tepid soapy water. Make sure you reach into every part of your doll's opening.

When cleaning and drying, make sure your doll is standing or lying face up to allow the water to drip out properly.

Throughout the cleaning process, make sure your doll's legs are spread slightly apart to allow air to get into the anus and vagina. Do not spread her legs too much to avoid damaging at the seams.

After drying, use some Vaseline on the anus and vagina.

Avoid using abrasive soaps or other harsh cleaning products.

These cleaning tips are for TPE dolls specifically;

Detach your doll's head from the rest of her body.

Remove the wig.

Massage the face with a cotton cloth or sponge soaked in warm antibacterial soapy water.

Be careful with the eyes and eyelashes, so they don't get wet. The eyes are removable just in case you would prefer to remove them before cleaning them. Simply stretch open the socket up and down and be careful not to touch the eyelashes.

Use a dry, non-abrasive cloth to pat the face gently and leave to dry naturally before reattaching the head to the body.

Never submerge the head into water at any point.

Never use abrasive soaps or other harsh cleaning products.

Never use sharp or hard objects on your doll.

Clean your doll's skin gently without applying too much pressure.

Do not use a hairdryer or any heating device to dry your doll.

Washing your sex doll's wig can be done with a comb, cold water, and detergent. Make sure you remove the wig before washing. And before cleaning the wig, comb it first, and start cleaning at the ends. The easiest way to wash the wig is in a bath or a hand basin. Follow the steps below for best results;

-          Fill the bath or basin with cold water and add a small squirt of soap to make a bubble bath. We recommend rinsing the wig with cold water to keep the style and curls of the wig intact.

-          Submerge the wig into the water and swirl it a bit. Soak it for about 5 minutes.

-          Drain the soap water and rinse the wig gently until the water becomes clear.

-          After cleaning, make sure you comb the hair straight to make sure it doesn't detangle.

-          Place the wig on a wig stand or anything close to a wig stand. Do not place the wig on the doll's head.

-          Avoid using any hair product to style the hair. 

After cleaning your doll, you must make sure it gets dried completely. This is to prevent the formation and growth of bacteria and mold. Below are the steps to dry your doll;

-          Get a soft clean cotton cloth and pat your doll gently. Do not rub vigorously with a towel.

-          Apply cornstarch (powder) to the body after patting it dry. Make sure not to apply the corn starch while your doll is still wet.

-          Corn starch (powder) reduces the friction and stickiness on your doll's skin.

-          Leave your doll to air dry naturally.

-          Do not use anything else like perfumes on your doll's skin.

Damaging your doll can only occur on very rare occasions, and if that happens and perhaps, your sex doll’s skin tears, you don’t need to panic. Such damage is almost repairable, but you have to do it the right way to avoid causing further damages. Contact us with detailed photos of the damage so we can help.

NOTE: TO GLUE ANY PART OF YOUR DOLL, ALWAYS USE SPECIAL TPE “GLUE.” NEVER USE SUPER GLUE OR CRAZY GLUE.

More than half of the time, many doll owners repair their sex dolls successfully without issues. There are lots of repair tricks and tips on YouTube. You can just search for keywords like “TPE WM doll repairs.”

However, till you get the right help, you should store your doll somewhere to prevent further damage. After repairing, we recommend that you leave the doll for a while so the damage can heal. When ordering your sex doll from us, we offer some add-ons, which include TPE repair kits. You can order a kit for your doll so you can take care of any damage by yourself.

After having fun with your doll, there is bound to be some messiness. Below are some tips to take care of that mess and clean up after.

-          Wear a condom (male or female condom) to hold any ejaculated fluid.

-          Buy a doll that comes with an “insert” vagina to make it easier to clean.

-          If your doll comes with a fixed vagina, you can use an adaptable shower hose to clean all her holes.

-          When applying oil or powder to your oil, hanging your doll first is the best thing to do.

-          If you are cleaning a specific area such as the face, you can use a spray bottle.

If your TPE doll is missing either a fingernail or toenail, below are tips to replace it;

-    Lay your doll on its back. Place a cloth under the hand in case glue spills as you try to glue the fingernail.

-     Fix the detached fingernails to each finger first without glue. This will help you identify which fingernail matches which finger.

-   Once you have identified which nail goes to which finger, clean and dry the fingernail area on your doll’s fingers. Apply a layer of glue on the fingernail area.

-    Keep the amount of glue to the barest minimum and make sure you keep the application even. Do not apply too much glue to avoid spillage.

-    Place the fingernail on the fingernail area that already has the glue and press for 5 seconds. Make sure not to touch any glue.

-   It is hard to remove excess glue, and that is why we advise that you avoid spillage as much as possible. If you, however, spill some glue, clean it immediately with a microfiber cloth dipped in hot soapy water. Alternatively, you can use an alcohol wipe to get rid of the excess glue.

-    In the future, if you want to replace your doll’s nails, simply get a pair of tweezers and pull the nails.

-    Replacement nails and nail glue are available on Amazon or in supermarkets and pharmacies close to you.

Below are tips for reattaching loose eyeballs to your TPE dolls;

-          Lie your doll on her back and get an object with a fine tip. You can use a paperclip, cocktail stick, or pin.

-          Our recommendation is to use a cocktail stick. Apply a little amount of glue to the stick.

-          Pull back the eyelash gentle and apply the glue to the back of the eyelash.

-          Leave for a moment before pressing on.

-          Hold the ends of the eyelash and press it into the position you want the eyelash to stick.

-          Hold for five seconds before letting go.

-          Leave the eye to dry for about ten minutes.

 Creasing or indentations are normal if you have left your doll in one position for too long. What you can do is to leave a warm, wet towel or cloth on the area for ten minutes. The creasing should disappear right after.

TPE is a very porous material that can get discolored or stained by darker patterns or colors. Sometimes, these discolorations may be difficult to remove. Below are tips to remove these stubborn stains;

-          Avoid applying any form of heat, e.g., hot washcloth.

-          Get a specific TPE stain remover.

-          In the future, keep your doll away from dark-colored clothes and materials.

Perhaps you want to clean your doll’s eyes, or you want to change the color of her eyes; below are tips to remove your TPE doll’s eyes;

-          Get your doll to lie down in a neutral position.

-          Pull the eyelids apart in the up and down direction with one hand.

-          Remove the eye with your other hand and remove all the packing.

-          Put the packing into the new eye socket.

-          Then pull the eye apart again in the up and down direction and pop the new eye into the socket.

-          Make sure you avoid touching the makeup and eyelashes.

Yes, you can, and we are totally welcoming to requests like that. Sex Doll Honey is the right place to get a customized sex doll to fulfill your sexual fantasies.

In a few steps, you can design your own doll and unlock a new world of sexual satisfaction.

Most of the dolls on our website are customizable. Simply click on any one of your choices and start modifying the doll’s features using the “Customize” button.

Once you have selected all the features the way you want them, simply sit back and relax till your one-of-a-kind sex doll is delivered to you.

If you need extra help or you want some features that are not included in the options we offer, you can send us a message. We will do everything possible to include all your beloved features.

The answer to this question is, “Yes!”

This will require building a doll for you from scratch, but it is possible. It will take some time, it may cost more, but we can make it happen.

One thing we cannot do is create dolls that look like celebrities or famous people. You are required to pay 50% upfront for this service.

If you have any questions, send us an email at sdhoney.cs@gmail.com.

At sex doll honey, we understand why our customers need to buy a sex doll. It is an important investment that can be a challenging experience for newcomers. And in the sex doll market today, many crooked sellers are posturing with fake advertisements all geared to rip off unsuspecting newbies.

For us at Sex Doll Honey, we want every one of our customers to have a high level of confidence in our services. We want you to have the sense of security that you have chosen right, so we offer a full money-back guarantee on every purchase.

If you received a damaged or faulty doll or you receive a doll that looks nothing like your expectations, we will give you back your money or replace the doll for you.

Our money-back guarantee covers all purchases.

NOTE: Our money-back guarantee does not cover minor skin imperfections.

Our guarantees are highlighted below

- We offer 100% authentic sex dolls.

- We are a registered importer in the United Kingdom, and we have HMRC authorization to import globally.

- Our manufacturers have verified and authorized us to sell all the products we advertise.

- Every product is shipped in original and new condition and is expected to arrive as same.

- We deliver products to you exactly as they appear on our website. If you receive a doll that is damaged or does not look like what you saw in our advertisement, let us know and we will send you a replacement doll or offer a refund.

- Our money-back guarantee covers all our dolls.

- We comply fully with the United Kingdom Consumer Rights Act 2015.

If a damaged or faulty sex doll is shipped to you, send us an email at sdhoney.cs@gmail.com.

In your message, make sure you provide as many details as possible such as;

-          The problem you found in the sex doll.

-          Your personal details and order number.

-          Attach pictures and video evidence.

We will check all the submitted details and assess the situation. If we need more details, we will contact you.

We ship our dolls in the best conditions, and you will get exactly what you asked for.

-          When you take delivery of your sex doll, our recommendation is that you take photos or videos (or both) of the doll before unboxing and after unboxing, especially if you notice any signs of damage or tampering before unpacking the product.

-          Make sure you take note of this step because if you receive a damaged doll and you contact us to claim your guarantee, we will ask for evidence. While this is not our requirement as we will do our best to satisfy you all the time, our manufacturers and couriers may need proof of the damage so we can speed up your compensation.

-          Inspect your doll thoroughly immediately you unpack it. You don’t want to miss any damage or fault.

-          Inspect your doll before use.

-          If you notice any issues with your doll, make sure you report to us within 24 hours of receiving it.

Our guarantee commits us to put our best efforts into our services. We will do everything to ensure that our services satisfy you. If our best is not enough, we will refund you.

Our whole business is built on the back of impeccable customer service. Every purchase is entitled to great customer service, and we will always put in our best to solve any problem with our product. Unfortunately, in the sex doll industry, there are some regulations and laws on “used” sex toys that are beyond our control.

To enjoy our money-back guarantee, your doll must be in a new and pristine condition. It has to remain in the original packaging. If you have used your doll and there is a problem, what we can do for you is walk you through the steps to fix that problem.

a.    Skin

Our money-back guarantee does not cover minor skin imperfections and slight dents in the skin surface caused by seam lines or injection sites. These are not considered defects but rather “birthmarks” that make your doll unique.

b.    Fingernails and Toenails

Nails getting loose and falling off are common occurrences during shipping. This is nothing to worry about. Fixing loose fingernails or toenails is simple, and you can find the steps on our cleaning and maintenance page.

c.     Eyelashes

We have highlighted the steps to fix loose eyelashes on our cleaning and maintenance page.

d.      Makeup

All our dolls are handmade, and they come with semi-permanent makeup, which makes each doll different from the others. If, however, what you see on your doll is substantially different from what you expected, the first line of quality control should fix this. We will send you photos of your doll via email so you can check and see if the doll meets your specifications. We trust that you will point out any issue before we send the doll out for shipping.

e.    Used Dolls

Used dolls do not qualify for our money-back guarantee. Although we consider each case individually, used dolls are automatically disqualified from getting an automatic refund.

f.     User Damage

If any damage happens to your doll as a result of your negligence or poor handling, we cannot cover such damage under our money-back guarantee. Such damages include tears and hyperextension of limbs. We reserve the right to assess the doll and evaluate what may have caused the damage. Sex Doll Honey will make a final decision at its sole discretion.

g.   Custom Dolls

If you have submitted any custom requirement or specific request such as nipple size, skin color, vagina color, etc., we will treat your doll as bespoke and specially made for you. We will offer you a refund if you are not happy with what you received, but the doll has to be genuinely faulty or different from the specifications you ordered. We will treat your case individually to arrive at a decision.

Placing an order for a pre-configured realistic doll is very simple. You can do it by following the steps below;

-          Select your doll.

-          Add to cart

-          Check out by making payment.

If you want to order a custom doll, it is equally easy;

-          Have a look at our full collection of dolls and note your preferred doll.

-          Select your doll

-          Click on “Customize” and select your preferred features and specifications.

-          Add to cart, check out, and make payment.

If there is anything you need clarifications on, contact us before placing your order and checking out. We will take all your questions, answer them, and put you through.

Do you want to customize one of our existing dolls, but you cannot view the available options?

Send us an email to sdhoney.cs@gmail.com, and we will help you out.

We have an estimated timeline for the production and delivery of our sex dolls.

After placing your order, we will send you a confirmation email breaking down the details of your order.

We also check your order manually to make sure all the information and details that you submitted are in order. If we notice anything out of place, we will contact you to confirm everything that you submitted.

We give a grace period of 24 hours to allow you to make any last-minute change you may have.

Once that 24-hour grace has elapsed, we send your order to our workshop management to be processed for production.

There is usually a queue, but once it gets to your turn, fabrication takes between 5 and 21 days. After completing the fabrication, our staff will carry out a thorough quality control check, which involves sending you photographs to approve. We refer to these photographs as factory photos.

After receiving the photos and you are happy with what you see, we proceed with packaging your doll and preparing it for dispatch. After dispatching your doll, you will get a tracking number within 3 to 4 days.

Once you get your tracking number, you should be getting ready to receive your doll in 3 days

We will also send an email with helpful tips covering topics like unboxing, cleaning before first use, how to handle your doll, etc.

It may take an average of 3 to 6 weeks to get your doll depending on your location, type of doll you chose, and manufacturer.

If you want a more precise timeframe, get in touch with our friendly staff before checking out so you can know what our timeframes are like at that time.

We work hard to make sure we ship products as quickly as possible so you can get back to enjoying your sex life.

NOTE: Your doll, even if pre-configured, is made to order. So, we do not proceed with production until you have placed your order.

We deliver dolls using FedEx and UPS, depending on your location.

The timeline we provided is only an estimate. It is the same timeline that ALL AUTHENTIC sex doll vendors offer, and we all have the same manufacturing process. If you find any sex doll vendor telling you they can produce and deliver a customized to you in 3 days, it is best that you avoid vendors with such claims.

Queue/Wait times depend on factors such as manufacturer, model, and the time of the year. It can range from 24 hours to 14 days. If you want to know the queue time for your specific doll, contact us before you place your order.

There may be some exceptions to production and delivery times, which include busy periods, holiday seasons, and unexpected events like the COVID-19 pandemic. If you will experience any delay with your order, we will update you.

You may have to pay an admin charge if you want to make changes to your order. If you are making the changes more than 24 hours after placing your order, we cannot guarantee any changes.

We process and confirm all orders through email sdhoney.cs@gmail.com

To get in touch with us faster, use the live chat feature on our website.

To view your order, log into your account. From the menu options, click on “Order.” You will find all your order history.

PayPal CREDIT is an option that you can use. We also offer a Sezzle/Klarna option, which gives you the option to pay for your doll in installments over six months. Note that if you use the lay-buy option, you will only receive your doll after you have completed the payment.

If you have an ongoing order, you can place another order if you need another product. Simply follow the normal order procedure, and you will have a new order created for you alongside your existing order-in-progress.

Timeline estimate for orders highlights the production and delivery timeline for our sex dolls.

-          Once placing your order and we have received it, we will send you a confirmation email containing the breakdown of your order.

-          On our end, we manually review your order to make sure all the information you have submitted is correct. If we notice any discrepancy, we will get in touch with you to confirm and correct it.

-          We give you a grace of 24 hours in case you decide to make any changes to your order.

-          We then send your order to our workshop management to join the queue for production.

-          Once it gets to your doll’s turn, the workshop fabricators and artists begin to create your doll. Fabrication takes between 5 and 21 days.

-          Once your doll is finished, our staff will do a quality control check and take photographs of your doll. These photographs will be sent to you for approval and are called factory photos.

-          When you have confirmed everything is in order or have requested for changes and everything has been made to your satisfaction, they package and prepare the doll for dispatch.

-          After dispatching your doll, wait for 3 to 4 days to get a tracking number.

-          Your doll should arrive within 3 to 5 days if you are in the USA or 10 to 14 days if you are in Europe or the UK.

-          We will also send an email with helpful tips covering topics like unboxing, cleaning before first use, handling your doll, etc.

-          It may take an average of 3 to 6 weeks to get your doll depending on your location, type of doll you chose, and manufacturer.

-          If you want a more precise timeframe, get in touch with our friendly staff before checking out so you can know what our timeframes are like at that time.

-          We work hard to make sure we ship products as quickly as possible so you can get back to enjoying your sex life.

-          We deliver all sex dolls using UPS or FedEx, depending on the delivery address.

The timeline we provided is only an estimate. It is the same timeline that ALL AUTHENTIC sex doll vendors offer, and we all have the same manufacturing process. If you find any sex doll vendor telling you they can produce and deliver a customized to you in 3 days, you should avoid vendors with such claims.

Queue/Wait times depend on factors such as manufacturer, model, and the time of the year. It can range from 24 hours to 14 days. If you want to know your specific doll's queue time, contact us before you place your order. There may be some exceptions to production and delivery times, which include busy periods, holiday seasons, and unexpected events like the COVID-19 pandemic. If there will be any delay with your order, we will update you.

Are you experiencing any issues with checking out? Get in touch with our ever-responsive customer support team, and we’ll help you resolve this problem as quickly as we can.

Usually, we accept all major credit and debit cards, including the ones based in foreign currencies. We also accept PayPal, PayPal CREDIT, Cryptocurrency. You can get a fully comprehensive guide on our payment options here.

I found a payment tagged “International Fee” in my bank statement after placing my order. I thought you said, “no hidden fees.”

We understand your agitation, but we continue to reiterate and guarantee that we do not charge any hidden fees. If you are not in the United Kingdom, you may be charged a small fee of about 拢30, depending on your bank. And you may not be charged at all.

This fee is what your bank charges you as admin cost for facilitating overseas money transfer. Generally, when you transfer money internationally for whatever item, your bank or credit provider may charge you an international processing fee.

If you notice a charge like this on your bank statement, please take note that we do not receive this fee. The fee goes to your bank or credit provider, and we have no control over it.

To learn more about these fees, you will have to check with your bank or credit provider.

Yes, if you have access to PayPal CREDIT, you can finance your sex doll purchase. You can spread the payment over 24 months. All purchases using PayPal credit above $150 are interest-free for the first four months.

Your first payment can be delayed for up to four months. You can also use our Sezzle/Klarna service.

Yes, we guarantee the security of your payments. We have multiple payment options that protect you (the customer) and us (the seller) from fraudulent internet practices or purchases. Our website is SSL encrypted to keep all data and information exchanged between browsers and web servers private.

We monitor every transaction 24/7 to prevent identity theft, email phishing, and fraud.

At sex doll honey, we understand why our customers need to buy a sex doll. It is an important investment that can be a challenging experience for newcomers. And in the sex doll market today, many crooked sellers are posturing with fake advertisements all geared to rip off unsuspecting newbies.

For us at Sex Doll Honey, we want every one of our customers to have a high level of confidence in our services. We want you to have the sense of security that you have chosen right, so we offer a full money-back guarantee on every purchase.

If you received a damaged or faulty doll or you receive a doll that looks nothing like your expectations, we will give you back your money or replace the doll for you.

Our money-back guarantee covers all purchases.

Bank Statements: Your bank statement will never read “sex doll purchase” or anything of that sort.

Packaging: We send your sex doll in a brown, discreet cardboard box with no logos, labels, or inscriptions.

We DON’T share your information with any third-party entity for any reason.

Yes, they do. We also have a brand to promote, and for effective brand communication, we have to communicate with our customers with our full identity turned on.

However, we understand this might be a bit embarrassing if you have to check your email on your work computer. So, there is a way you can change this.

Save our email address in your email contact list with another name other than Sex Doll Honey. We hope you will save it with something nice.

If you don’t know how to do that, just ask, and we’ll gladly put you through.

Below is the estimated timeline for producing your sex doll order and delivering it;

Timeline estimate for orders highlights the production and delivery timeline for our sex dolls.

-          Once placing your order and we have received it, we will send you a confirmation email containing your order's breakdown.

-          On our end, we manually review your order to make sure all the information you have submitted is correct. If we notice any discrepancy, we will get in touch with you to confirm and correct it.

-          We give you a grace of 24 hours in case you decide to make any changes to your order.

-          We then send your order to our workshop management to join the queue for production.

-          Once it gets to your doll's turn, the workshop fabricators and artists begin to create your doll. Fabrication takes between 5 and 21 days.

-          Once your doll is finished, our staff will do a quality control check and take photographs of your doll. These photographs will be sent to you for approval and are called factory photos.

-          When you have confirmed everything is in order or have requested for changes and everything has been made to your satisfaction, they package and prepare the doll for dispatch.

-          After dispatching your doll, wait for 3 to 4 days to get a tracking number.

-          Your doll should arrive within 3 to 5 days if you are in the USA or 10 to 14 days if you are in Europe or the UK.

-          We will also send an email with helpful tips covering topics like unboxing, cleaning before first use, handling your doll, etc.

-          It may take an average of 3 to 6 weeks to get your doll depending on your location, type of doll you chose, and manufacturer.

-          If you want a more precise timeframe, get in touch with our friendly staff before checking out so you can know what our timeframes are like at that time.

-          We work hard to make sure we ship products as quickly as possible so you can get back to enjoying your sex life.

-          We deliver all sex dolls using UPS or FedEx, depending on the delivery address.

The timeline we provided is only an estimate. It is the same timeline that ALL AUTHENTIC sex doll vendors offer, and we all have the same manufacturing process. If you find any sex doll vendor telling you they can produce and deliver a customized to you in 3 days; you should avoid vendors with such claims.

Queue/Wait times depend on factors such as manufacturer, model, and the time of the year. It can range from 24 hours to 14 days. If you want to know your specific doll's queue time, contact us before you place your order.

There may be some exceptions to production and delivery times, which include busy periods, holiday seasons, and unexpected events like the COVID-19 pandemic. If there will be any delay with your order, we will update you.

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